August 2017

…and other retail challenges In a two-year study in conjunction with the Home Furnishings Association, we asked furniture retailers to state their top challenges. The results support what I’ve heard from our performance group members as well as consulting clients, with just six challenges making up the majority (more than

If only the sofas, chairs and casegoods you sell could be packaged and shipped like other products you buy—safe and snug in packaging that protects it from the bumps, grinds and sharp objects of the world. Unfortunately, the packaging for furniture doesn’t always rival the luxurious protection of a smartphone,
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Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase

In home furnishings, the customer experience doesn’t end at the point of sale; it often begins there. Delivery, communication, scheduling,

It’s been a busy week on the tariff front, and this is HFA’s third advocacy update for home furnishings retailers
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