Report: Even the slightest hiccup can send customers to your competitor It’s hardy new that customers demand engaging and relevant interactions and conversations across all channels when shopping in your furniture store. But how demanding are they? Sixty-three percent say it only takes one bad shopping experience to turn them
“The 90-day tariff extension isn’t a finish line—it’s the starting block for your next profit strategy.” The trade landscape just
In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction,
Seeing clearly is one of the biggest aspirations for today’s retailers, and nowhere is this more critical than in logistics.
For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
Stop the Loss: Proven Strategies to Cut Damage and Returns Furniture damage and customer returns don’t just cut into profits, they can also weaken
Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From managing generational
Furniture damage and customer returns don’t just cut into profits, they can also weaken customer satisfaction and long-term loyalty. In
