Buying Process

Imagine going back to 1990 when the internet was emerging. Furniture retailers relied heavily on newspapers, radio, and TV. Everyone was reading newspapers, watching TV, and listening to local radio to learn about what was happening in the world — and furniture trends, offers, and sales. Shopping for furniture was
You might also like

The G.R.O.W. Sales Coaching Model Part 1 In speaking with hundreds of furniture retailers over the last two years, I

In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product

For business owners, change isn’t a seasonal disruption, it’s the daily reality. Customer traffic fluctuates, employee availability shifts, and unexpected

Profits don’t improve by accident. It improves when leadership can clearly see how marketing, eCommerce, product performance, and operations influence

When the Home Furnishings Association named Room & Board the 2026 HFA Retailer of the Year (50+ Employees), it recognized
More From The HFA

AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For

Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,

MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.

