After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
Submitted by Taylor Ganz, Profitability Consulting Group When John Egger founded our company, he christened it “Profitability Consulting Group“ (PCG) for a reason. While we believe and preach sustainable sales growth, growth without profit and positive cash flow can be disastrous for your profit margins. And this was what we
Gross Margin Return on Inventory (GMROI) is one of the most important metrics for furniture retailers. Here’s what it means,
As of July 22, 2026, furniture retailers face a rapidly changing trade environment with potential implications for product costs, sourcing,
Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon,
Connecting POS, inventory, and ecommerce has become essential for furniture retailers. It directly impacts how a business runs day to
“Every business owner has an exit strategy—even if they haven’t planned one.” For many private and family-owned businesses, daily operations
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
