After struggling to achieve its vision of placing the customer at the heart of its operations with its current delivery management solution, the Dufresne Spencer Group (DSG) switched to Package.ai. Its customer satisfaction interactions have transformed, resulting in impressive operational efficiencies and cost savings. Just three months after Ashley Furniture
Submitted by Taylor Ganz, Profitability Consulting Group When John Egger founded our company, he christened it “Profitability Consulting Group“ (PCG) for a reason. While we believe and preach sustainable sales growth, growth without profit and positive cash flow can be disastrous for your profit margins. And this was what we
There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is
Connecting POS, inventory, and ecommerce has become essential for furniture retailers. It directly impacts how a business runs day to
A recent court order could make it easier for importers to recover certain IEEPA tariff payments. On March 27, 2026,
A furniture eCommerce website needs to do more than display products. It should communicate scale, material, and quality without the
In the home furnishings industry, retailers and manufacturers are navigating a landscape defined by tightening margins, shifting consumer expectations, and
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
