In the highly competitive furniture retail world, capturing customers’ attention and interest is crucial for success. Creating an exceptional customer experience is a top priority for store owners and managers. While product quality and pricing undoubtedly play important roles, the significance of effective merchandising and store design cannot be overstated.
Creating a great customer experience is one of the most crucial steps to bringing in new customers and retaining your current ones. This blog will share customer experience tips to engage and turn them into repeat customers. Creating a great customer experience is one of the essential steps to bringing
Ziv Fass, Co-Founder & CEO of Package.AI explains how automating your customer engagement and fulfillment process will ensure your business is more efficient and able to drive more business.
Why Data-Driven Sourcing Is Becoming Non-Negotiable On April 2, 2025, President Trump announced sweeping new import tariffs that immediately reshaped
How independent furniture retailers can turn their website into a real part of how they sell — not just a
If You Replaced Your Delivery Tech Tomorrow, Would Your Customers Notice? It’s a question worth sitting with. If you swapped
Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase
The Home Furnishings Association’s Trailblazer Award recognizes individuals whose careers have shaped the home furnishings industry through innovation, leadership, and
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
