Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
Customer Experience
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
In an era where technology shapes every aspect of business, furniture store owners are poised at a unique intersection of traditional retail and digital innovation. The key to thriving in this landscape lies in embracing technological advancements. This blog aims to explore the importance of integrating technology into the sales
Launching an eCommerce program requires an investment in human and financial resources, but the return promises to more than recoup that outlay. More importantly, ignoring an online sales channel could soon come at a steep cost: A downturn in revenue as more buyers take their business to competitors with an
Are you looking for budget-friendly ways to refresh your home furnishings store without breaking the bank? You’re not alone! In this blog post, we’ll give you ten tips on how to be cost-effective when updating the look and feel of your home furnishing store. From rearranging departments to signage and
Lifestyle Merchandising begs the question, “Who Lives Here”? It taps into your customers’ emotions, allowing them to fall in love with a vignette without knowing why. In this blog, we will dive into understanding the Psychology of Lifestyle Merchandising for furniture retailers, and by doing it right, you will tap
Walking into a furniture store can be an exciting yet overwhelming experience for consumers. As a furniture retailer, it is essential to facilitate a seamless shopping journey that allows customers to envision the furniture in their own homes effortlessly. By focusing on retail merchandising techniques such as effective product placement,
In the competitive furniture retail world, capturing customers’ attention and delivering exceptional shopping experiences are critical to success. Traditional merchandising approaches have limitations and often leave retailers needing help to engage customers and boost sales. Thanks to technology, furniture retailers can overcome many challenges and modernize their stores in line
Change is the new normal. Most fear it. Many fight it. Few embrace it. Regardless of your relationship with change, one thing is clear. It is unavoidable. When it comes to marketing, change is necessary. To remain competitive in the retail industry, businesses must keep pace with customer expectations and
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