customer loyalty

Furniture Assemblyman putting a chair together.
Taskrabbit
The Hidden Risks of Not Offering Furniture Assembly

Ever-mounting expectations of instant gratification have shaped our consumer landscape. The boss needs a project ASAP, and you need coffee in your hand ten minutes ago. As consumers, our retail experiences have been reduced to compulsive clicks and swipes—but the moment our habits land us with a 1,500lb sectional on

A creative team work together in business brand design project brainstorm meeting. Modern office, colleague coworker, marketing advertisement research or people teamwork concept.
Taylor Wilson
Brandfluence: Mastering the Art of Branding for Revenue Growth

Few elements are as influential in retail business as branding. Often confused with marketing, branding is a cornerstone of successful business strategy. It’s the narrative that connects your store with its customers, fostering loyalty and driving growth. This blog delves into the core principles of effective branding, emphasizing the importance

Red leather sofa wrapped with a white ribbon. Big SALE concept. Isolated on white background. 3d rendered.
Kafene
Lease-to-Own Demystified: A Guide to Boosting Holiday Season Sales

With Black Friday and the holiday rush on the horizon, it’s the ideal time to make sure your financing options are set up to help customers confidently make big purchases. Many customers want to create a cozy, inviting home for family gatherings—whether upgrading to a new dining table or finding

Customer Experience Concept. Happy Clients stick Many Sticky Notes with Positive Review on Board. Feedback for Satisfaction Surveys.
LoopDeco
Maximizing Customer Loyalty Through Furniture Removal Practices

Customer loyalty is a big deal since it affects your business growth rate, sales numbers, and much more. Furniture retailers are constantly looking for ways to increase customer loyalty. Many do this through rewards programs, financing options, discounts or sales, and great customer service. While these common methods can help,

Repeat and New Customer words on balls in a stacked pyramid to illustrate the marketing and advertising resources to find first time clients
Mariner Finance
The Secret to Creating A Repeat Customer for Your Business

Are you a rotating door business? Let’s face it: It’s human nature to take the easier path, one with the sole purpose of closing a sale. But what if you could take that “one and done” customer and turn them into the coveted return customer? Better yet, a return customer

Customer Loyalty Concept. Client Experiences. Happy Customer giving Positive Services Rating for Satisfaction present by Smiling Face and Crown
CeXperentia
What is the Price of Customer Loyalty?

Is Customer Loyalty Dead? While at the High Point Market, I sat down with a buyer whose store was in its third generation of ownership. The grandkids were in charge now, and the market climate they served had changed over the past two decades. No longer were they the only

Home Furnishings store display featuring a blue sofa set.
Lori Friedlander
Creative Merchandising Strategies to Enhance the Retail Customer Experience

The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s also about creating brand experience and positive feelings in your customers. When it comes to merchandising, retailers mainly focus on in-stock positions and sales floor layouts in regard to decision-making.

American dollars grow from the ground
Fortiva Retail Credit
Growing Retail Sales with Second Look Financing

Approximately 40% of the U.S. population has less-than-perfect credit1, with credit scores that range from 550-700 amid the broader FICO scale of 300-850. Although these everyday Americans typically have dependable and full-time income, they fail to meet the criteria of prime lenders. When a prime lender declines credit for these

Happy woman doing online shopping at home
Conquest Digital Solutions
Maximize Your eCommerce Sales with Custom Audience Technology

ECommerce is a vital part of how consumers purchase right now! As just one example, online sales represented over 90% of the growth in the furniture industry overall in 2022. So many businesses have embraced this powerful new selling tool, offering online shopping through eCommerce-geared websites. But are you fully

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What are the Pillar Awards? Presented by the Home Furnishings Association, the Pillar Awards celebrate the home furnishings industry’s highest

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