Research shows that customers visit your website before entering your home furnishings store. And if you aren’t using Live Chat on your website (or need to be using it correctly), you could be missing out on the one customer service expert who is always on call. Do I need Live
My wife doesn’t know this, but one day (when the kids are older), I think I’ll be back in the retail game. Being in so many stores, I get a chance to critique a lot of things from visual, salesmanship, leadership, and merchandise style and value. I’ve often found myself
Customer loyalty. Wouldn’t you love to have all of your customers be loyal? Why? Loyal customers come back more often, spend more money, buy more items, refer their friends, and provide valuable feedback. These are your best customers. When I was working the floor and saw a be back walk
On March 19th, the Home Furnishings Association (HFA) hosted a thrilling regional meetup at Madison Square Garden in the heart
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become
[High Point, 2/5/2024] – Today, the Home Furnishings Association (HFA) announced that Shannon Williams will be its next Chief Executive
Effective employee management is essential for any business, as managing employees effectively can lead to better productivity, higher job satisfaction,
Is your company struggling to attract and retain top talent? You’re not alone. The job market has undergone significant changes
Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for
Empower Your Delivery Team For Customer Excellence Learn to exceed customer expectations and safeguard your brand’s reputation by mastering the delivery process. Discover best practices
