Employee retention is a critical challenge for home furnishings retailers. You rely on the skills and knowledge of your employees to provide quality customer service, maintain strong relationships with suppliers, and stay on top of industry trends. However, high turnover rates can disrupt operations, lead to declining customer satisfaction, and
Finding and retaining talent is one of the greatest challenges employers face today. Having a well-executed employee onboarding program can be a game-changer! When someone receives a job offer, everyone wants to hear all about it. You get to make a first impression during the interview phase, or the “courting”
As a retailer, you’ve dedicated years, if not decades, to building a business you can be proud of. You’ve curated
Today, customers are not just comparing prices, they are comparing experiences. Especially in furniture and mattress retail, where purchases are
You don’t need another research firm telling you what happened last quarter. You need a heads-up on what’s coming so
The start of the new year brings important updates on trade policy that directly affect the home furnishings industry. As
In 2025, the Home Furnishings Association continued to be a unified voice for furniture retailers, advocating for policies that protect
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
