As I write this, people throughout the country are dealing with crippling winter storms and need a helping hand. My area in Texas has been hit especially hard. In the six days my stores were closed, most of my employees were without power. City water facilities experienced power failures, generator
Most conversations about the future of eCommerce focus on the surface—better website design, faster checkout, and smoother user experiences. While
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
Furniture shopping has evolved into a fluid, hybrid experience. Today’s consumers move seamlessly between online browsing and in-store visits, gathering
Profits don’t improve by accident. It improves when leadership can clearly see how marketing, eCommerce, product performance, and operations influence
The furniture industry is entering a new digital era. One where a dining table can be explored in 10 finishes,
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
