Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon, not only for the purchase experience but also for everything that happens after their furniture arrives. They want fast, transparent, modern service at every stage, including when something goes wrong.
Save money by learning to repair leather and wood furniture, and for cleaning stains, at Sue Harman’s Master Class at Las Vegas Market 2019.
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center during Las Vegas Market, offering a dedicated
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Estate planning isn’t only for the wealthy. In reality, everyone should have a purposeful strategy based on what matters most
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center (RRC) during the Las Vegas Market, offering
As of July 22, 2026, furniture retailers face a rapidly changing trade environment with potential implications for product costs, sourcing,
Succession planning is critical to protecting the future of a home furnishings retail business, yet many owners wait too long to start. Whether the transition
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
MEMBER-ONLY DISCUSSION: Driving Traffic Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
