As I write this, people throughout the country are dealing with crippling winter storms and need a helping hand. My area in Texas has been hit especially hard. In the six days my stores were closed, most of my employees were without power. City water facilities experienced power failures, generator
I’m David Gunn of Knight Furniture, your HFA president for 2021. I’ve never looked more forward to a new year than this one. Yet as painful as 2020 was on many levels, I did learn a few lessons. I was reminded never to take anything, or anyone, for granted. It
Elevate customer experience and boost sales with strategic remerchandising techniques Remerchandising your sales floor after market isn’t just about rearranging
Winning the hearts and loyalty of customers takes more than just offering attractive products or competitive pricing. It demands a
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
On December 10, the U.S. Department of Justice (DOJ) submitted a key response in the Court of International Trade (CIT)
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
