In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re the gladiators in the arena, bringing in the revenue that fuels growth. But, lurking behind the scenes is an unsung cohort critical to every organization’s sustained success—the back-end operations team.
Companies of all sizes typically think of hiring and training as two separate things – but it’s especially common in smaller companies where employee training often takes the form of learning on the job and from colleagues. We will share why we believe a business that directly connects hiring and
We here at Mosswood bring decades of expertise in business operations, recruitment, and HR, serving as providers and insiders to companies of all sizes and various industries. Our extensive experience has identified four effective hiring attributes that lead to hiring success and employee retention. Discover the secrets of companies that
Is your company struggling to attract and retain top talent? You’re not alone. The job market has undergone significant changes in recent years. The Home Furnishings Association (HFA) spoke with Carl Nyberg, Vice President/C.O.O., HOM Furniture, Max Klaben, AVP, Talent Management of Morris Furniture Co, Inc., and Seth Busby, Talent
If your website is like your digital showroom, your Careers Page is like the digital version of your lobby and conference room. We all know in business the importance of making a great first impression on our customers – so why don’t we apply these same principles to potential employees
Companies are becoming increasingly aware of the importance of their culture and how it informs each decision made. An emphasis should be placed on hiring new employees based on skillsets and cultural fit if you want to keep your company’s vision and mission intact. Hiring those who demonstrate both hard
Research shows that the current job market is 90% candidate-driven. To that effect, you don’t pick talent anymore. Talent picks you; therefore, creating an employee referral program can improve your talent acquisition as an HR administrator or acquisition specialist. What is an Employee Referral Program, and why does it
Today’s hiring challenges What would you say is your biggest challenge in 2021? Up until recently, I think most of us would have said it was the broken supply chain. But for many of us, that has changed to the hiring challenges of finding and keeping quality employees. No, scratch
Independent retailers have always faced complexity. From managing vendor relationships to tracking inventory and delivering a consistent customer experience, the
HFA’s newest Solution Partner, Metropolitan Warehouse & Delivery, has spent decades perfecting the art of moving furniture. What started as
Decision-making is a daily responsibility when you are an owner or manager in a home furnishings business. However, not all
Home furnishings retailers must leverage multiple online platforms to effectively reach and engage their target audience. With consumers turning to
Friday, October 24 – Monday, October 27, 2025 HFA Retailer Resource Center, 1st Floor, Plaza Suites The Home Furnishings Association
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
Winning in the Age of AI for Retail SEO Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers
Retailer-to-Retailer Roundtable: Back-End Operations Exclusive for HFA Members Looking for a place to connect with like-minded retailers, share challenges, and
In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly delivering
