Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery experiences, whether buying a sofa, a refrigerator, or a mattress. For retailers, the challenge is meeting these expectations and managing the costs, legal risks, and operational complexities that come with
Today, customers are not just comparing prices, they are comparing experiences. Especially in furniture and mattress retail, where purchases are
The David vs. Goliath Story is Changing If you’ve been in furniture retail for more than a decade, you remember
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
I’ve been in the furniture business for over 20 years, and I’ve witnessed every marketing trend, from loud holiday ads
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
Building a Brand Shoppers Believe In: Authentic Storytelling Today’s furniture shoppers buy from brands they trust. In this live event and Q&A, industry leaders
