How to structure rewards that align with measurable outcomes — from sales to delivery accuracy to customer satisfaction. When you’re running a furniture store, your people are the difference between a customer who walks in, looks around, and leaves — and one who finds the perfect sectional, works with your
In the recruitment and executive search world, we often hear requests for the “Purple Squirrel,” that so-called mythical candidate who
Retailer-focused education will explore AI, marketing, operations, customer experience, tariffs, and business growth The Home Furnishings Association (HFA) will present
Digital marketing gets most of the attention in traffic conversations, but furniture remains a category where physical experience matters. Customers
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
Following the Supreme Court’s February 2026 ruling striking down IEEPA tariffs, a significant refund opportunity remains available to home furnishings
The competition for talent, from sales floor to delivery to leadership, keeps intensifying, and the retailers winning it are thinking beyond compensation. Join the Home
Turn social media engagement into in-store visits. In this webinar, discover how to create content that motivates customers to move from scrolling to shopping. Join
MEMBER-ONLY DISCUSSION: Human Resources Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
