Most people outside of the home furnishing industry have a distorted view of the fantastic and vast career options that exist within the industry. Exposure to opportunities and career potential can improve the desirability and availability of talent. One way to increase the pool of viable candidates is to create
Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon,
The furniture industry has had a brutal few years. COVID-19 froze factories, snarled ports, and exposed the fragility of single-source
Global trade policy continues to shift rapidly, and for home furnishings retailers, those changes can have immediate consequences for costs,
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
In home furnishings, the customer experience doesn’t end at the point of sale; it often begins there. Delivery, communication, scheduling,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
MEMBER-ONLY DISCUSSION: Back-End Operations Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
