Jim Fee learned a lot about running a furniture store in college, but even more working alongside Dennis Novosel. Maybe that’s why the two are so close 40 years later. There are bonds you are born with, like your parents or siblings, and bonds you choose, like friends and lovers.
Are you doing everything you can to add to that sale — or are you pushing them out the door? There’s one thing I know to be true from all my years on the retail floor—we are without a doubt in control of our own fate. We are the lords
It’s time to take a second look at your store’s fixed costs Industry knowledge is what makes you good at what you do. It’s likely, if you’re reading this magazine, that you’ve learned from hard-won years of experience how to navigate the challenges and rewards of the home furnishings industry.
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
Joining an established furniture retail sales team can feel daunting for a new associate. Walking into a showroom with seasoned
Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
