Jim Fee learned a lot about running a furniture store in college, but even more working alongside Dennis Novosel. Maybe that’s why the two are so close 40 years later. There are bonds you are born with, like your parents or siblings, and bonds you choose, like friends and lovers.
Are you doing everything you can to add to that sale — or are you pushing them out the door? There’s one thing I know to be true from all my years on the retail floor—we are without a doubt in control of our own fate. We are the lords
It’s time to take a second look at your store’s fixed costs Industry knowledge is what makes you good at what you do. It’s likely, if you’re reading this magazine, that you’ve learned from hard-won years of experience how to navigate the challenges and rewards of the home furnishings industry.
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
How Furniture Retailers Win Online in 2026 Walk into any furniture store today, and you can sense how dramatically the
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
Mattress and furniture retailers in California and Rhode Island should prepare for upcoming adjustments to the mattress recycling fee, scheduled
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
