Jim Fee learned a lot about running a furniture store in college, but even more working alongside Dennis Novosel. Maybe that’s why the two are so close 40 years later. There are bonds you are born with, like your parents or siblings, and bonds you choose, like friends and lovers.
Are you doing everything you can to add to that sale — or are you pushing them out the door? There’s one thing I know to be true from all my years on the retail floor—we are without a doubt in control of our own fate. We are the lords
It’s time to take a second look at your store’s fixed costs Industry knowledge is what makes you good at what you do. It’s likely, if you’re reading this magazine, that you’ve learned from hard-won years of experience how to navigate the challenges and rewards of the home furnishings industry.
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
How to structure rewards that align with measurable outcomes — from sales to delivery accuracy to customer satisfaction. When you’re
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
In the recruitment and executive search world, we often hear requests for the “Purple Squirrel,” that so-called mythical candidate who
Most retailers understand the fundamentals of visual merchandising. They know how to build a vignette, create a focal point, and
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
