July 2017

The Tepperman Family and the Tepperman’s executive team commemorate the ground breaking of the London Distribution Centre expansion. From left to right, Gina Delicata, VP Marketing & Merchandising, Andrew Tepperman, President, Bill Tepperman, Chairman, Noah Tepperman, Treasurer, Mike Horrobin, Vice President & CFO, Masoud Negad, Vice President & COO.
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Anticipating growth, Tepperman’s expanding warehouse space

HFA member Tepperman’s Furniture broke ground this summer on a major expansion of its existing 100,000-square-foot distribution hub. The additional 47,000 square feet of warehouse space will prepare the Canadian furniture and appliance company for future growth in its Southwestern Ontario market. Tepperman’s has been in business since 1925, when

Shift Tech Summit Image
Robert Bell
Embrace Your Fears (and change)

Shift Tech Summit message—ignore technology at your own peril. At a recent retail technology conference for furniture retailers and suppliers, innovation expert Jeremy Gutsche told the story about the game-changing company that helped reinvent the communications industry. Innovation was in the company’s blood: It had invented the spell checker, grammar

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Ron Martin
There’s no such thing as a natural-born salesperson

Successful selling traits can be taught People like to say, “They’re a natural-born salesman.” Except they’re not. ​The reality is that people are no more born successful salespeople than they are born doctors, lawyers or any other profession. Salespeople, just like the rest of the world’s professions, are trained. I

Editor's Letter
Robert Bell
Here’s to Unsatisfied Retailers

May you never be satisfied Two retailers, two stories. By her own admission, Cynthia Heathcoe is the New Kid on the Block (minus the gold chains and ball cap askew). Her store in Palm Beach Gardens, Fla., continues to gain traction with fans of contemporary furniture’s clean lines. By contrast,

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Wayne Rivers
Death and Family Business Succession Planning

We’re living longer, but that doesn’t mean you can put off planning for your store’s future Recently the Centers for Disease Control and Prevention produced a paper called “Death in the United States, 2017.” While this might seem to be a morbidly unusual article, please bear with me because this

owners of Sunnyland Outdoor Furniture
Robert Bell
Their Future’s so Bright

You can do just about anything at Sunnyland—even buy outdoor furniture if you like. When you think about it, David and Brad Schweig work hard to make their customers feel relaxed. As the owners of Sunnyland Outdoor Furniture, the Schweigs long ago caught on to the trend that homeowners are

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