Is Customer Loyalty Dead? While at the High Point Market, I sat down with a buyer whose store was in its third generation of ownership. The grandkids were in charge now, and the market climate they served had changed over the past two decades. No longer were they the only
If you are an avid reader of my blog – thank you for your loyalty – you’d know that my family went to Switzerland over the Thanksgiving break. Ever been to Switzerland? It’s ludicrously expensive for everything! We bought a pint of water for seven American dollars – Insane. When
“We need to talk.” Those four words can be intimidating in any relationship. In family-run furniture businesses, they can feel
Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery
An important policy announcement that could directly impact your business. On September 25, President Trump announced on Truth Social that,
Recognizing Excellence and Innovation in the Home Furnishings Industry [Carmichael, CA] – [10/1/25] – The Home Furnishings Association (HFA) is
HFA Monitoring Impact and Gathering Intel Details are beginning to be released of the recent White House announcements of planned
Merchandising Trends: Creating Inspiring Retail Spaces that Drive Sales Your showroom is more than just a display—it’s your most powerful sales tool. Join us
Developing Tomorrow’s Leaders Today The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
