Is Customer Loyalty Dead? While at the High Point Market, I sat down with a buyer whose store was in its third generation of ownership. The grandkids were in charge now, and the market climate they served had changed over the past two decades. No longer were they the only
If you are an avid reader of my blog – thank you for your loyalty – you’d know that my family went to Switzerland over the Thanksgiving break. Ever been to Switzerland? It’s ludicrously expensive for everything! We bought a pint of water for seven American dollars – Insane. When
The trade relationship between the US and China has been marked by a history of escalation and negotiation on several
On December 10, the U.S. Department of Justice (DOJ) submitted a key response in the Court of International Trade (CIT)
There’s nothing like finding something new that adds a touch of style and comfort to your home, especially when you
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the
Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
Merchandising Trends: Creating Inspiring Retail Spaces that Drive Sales Your showroom is more than just a display—it’s your most powerful sales tool. Join us
Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to elevate it. Join us for
MEMBER-ONLY DISCUSSION: Customer Experience Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
