An effective strategic plan provides step-by-step instructions for launching, growing, or redirecting an organization. The strategic planning process involves: Defining the organization’s vision. Conducting a situational assessment (including validating the forecast/outlook). Setting goals, objectives, and priorities (while understanding that different constituents may have different desired outcomes). Developing a tactical process
Shopping for furniture and other home goods has evolved significantly, raising the bar regarding consumer experience. Let’s introduce the “chofa,” a sofa with a chaise on one end, to discuss my personal shopping journey and its implications for e-commerce in both B2C and B2B sectors. The shopping process involves gathering
“We need robust demand planning” is a phrase I hear from almost every client. Demand planning accurately forecasts customer purchases, essential to any business that buys/builds goods. At a basic level, the definition of demand planning and its crucialness to business are self-explanatory. However, successfully implementing demand planning responsive to
Every business owner would agree that the time to plan your response to a cyberattack is not in the middle of the incident. Research from the University of Georgia shows that a cyberattack occurs every 39 seconds, and 43% of these attacks target small businesses. Despite these data, not even
A growing threat that has been on the rise and cannot be ignored for home furnishings businesses is the threat of a cyberattack. According to CyberSecurity Magazine, 61% of small to medium-sized businesses (SMBs) have reported at least one cyberattack during the previous year, and 43% of all data breaches
What KPIs Can You Measure to Improve Profitability? Customers are facing tough choices these days when it comes to discretionary spending. It’s not necessarily bad news, however. Retailers now have opportunities to build loyalty and grow market share if they can quickly and efficiently adapt their brick-and-mortar and online business
The Home Furnishings retail landscape is evolving at a rapid pace, presenting new and exciting challenges. Successful companies harness the power of their organization’s distinct vision, mission, purpose, and values to fortify their identity, inspire their employees, and deliver on their brand promise to their valued customers. Company Culture emerges
It has been projected that somewhere between the years 2045-2050, the USA will no longer have a majority race. This demographic shift is due to several factors, including birth rates by race, the increase in multi-racial people, immigration patterns, etc. In addition, the expectations and attitudes of consumers and employees
I began building a Corporate Social Responsibility (CSR) program five years ago at Riskified. What began as an opportunity to give back to the communities where our employees live, and work has grown into a robust program recently rebranded as Riskified Cares. This blog will outline the many positive impacts
Did you know: 83% of consumers surveyed agree that a brand’s sustainability is important (IBM Survey, Oct 2020)? Sustainability is a word that has been doing more than just trending – it’s impacting the way we view brands and ourselves. Sustainability has been a critical growth area for some of the largest
HIGH POINT, N.C. (March 9, 2026) — The Home Furnishings Association (HFA) announced its High Point Market Seminar Series, delivering
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
In furniture buying today, shoppers are more informed, selective, and skeptical than ever before. They’re not simply buying a sofa
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
Profits don’t improve by accident. It improves when leadership can clearly see how marketing, eCommerce, product performance, and operations influence
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
Chasing volume is no longer enough in retail today. Sustainable profitability comes from disciplined, high-impact decisions about assortment, floor space, inventory, and capital allocation.
