How to structure rewards that align with measurable outcomes — from sales to delivery accuracy to customer satisfaction. When you’re running a furniture store, your people are the difference between a customer who walks in, looks around, and leaves — and one who finds the perfect sectional, works with your
A Strategic Approach to Optimizing Performance Management In retail furniture, where customer preferences and market trends evolve rapidly, having the right people in the right roles is critical. Competency mapping is a strategic tool for identifying and aligning the skills, knowledge, and behaviors required for different roles, offers furniture retail
Furniture retailers do not need more random posting. They need content that earns attention, creates intent, and gives shoppers a
Geo-fencing is one of the most talked-about tools in local advertising, and one of the most misunderstood. For furniture retailers,
In the recruitment and executive search world, we often hear requests for the “Purple Squirrel,” that so-called mythical candidate who
Family businesses form the backbone of the home furnishings industry. Stepping into a leadership role within such an enterprise brings
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
