Often, talking to staff cannot only let you know what’s working but also what’s not. There might be things that you aren’t even aware of that prevents sales. That’s where perspective comes in. Last week, I had a timely interaction with a fellow soccer dad while waiting for our daughters
How AI is reshaping consumer behavior, redefining the modern retail journey The home goods shoppers no longer discover products the
Global trade policy continues to shift rapidly, and for home furnishings retailers, those changes can have immediate consequences for costs,
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
A recent court order could make it easier for importers to recover certain IEEPA tariff payments. On March 27, 2026,
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
