Customers ask me all the time if I would ever go back to retail. Interesting question. I’ve been very candid with the fact that I love the hustle, I love the camaraderie and I love watching people achieve the success they didn’t think was inside them. It was a rush
Tips for keeping your family business humming along for generations You’ve probably read the statistics: Barely three out of 10 family businesses survive to the second generation, according to Forbes. By the time third-generation family members show up for work that number is down to one. As bleak as that
At Daw’s Home Furnishings, the apples never fall far from the tree For the record, it was never a given any of Yazbik Daw’s eight children would end up selling furniture. There was no fatherly edict that they would follow in their dad’s footsteps at Daw’s Home Furnishings, the store
The Home Furnishings Association advocates for furniture retailers. We’re on top of the issues retailers say matter. Each year we survey our members and are guided in our advocacy by the results and our Government Relations Action Team. Here’s what retailers have to say about the issues that affect them
HFA member Massey’s Furniture Barn has donated about $11,000 to four school libraries along with one community library. It’s become an annual tradition at the store, said Shawn Massey, the store’s owner. The store saves up all year, donating $2 from every purchase. Massey says he got the idea from
May 2018— HFA member Furniture Mall of Kansas is donating more than 100 mattresses, box springs, sheets sets, and pillows to area children in a partnership with Love Fund 4 Children’s Love Fund 4 Children’s “Sweet Dreams” program. Allyson Summers, executive director of the Love Fund for Children, said the
Many home furnishings retailers are closely watching the possibility of tariff refunds following recent court rulings on IEEPA tariffs. For
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
In furniture retail, most sales are lost to the power of uncertainty, and this uncertainty often centers around affordability and
Access to credit plays a crucial role in the home furnishings retail industry, empowering millions of American families to make
For business owners, change isn’t a seasonal disruption, it’s the daily reality. Customer traffic fluctuates, employee availability shifts, and unexpected
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
