Several companies grew during the pandemic, finding ways to expand amid stiff headwinds and once-in-a-generation challenges. Old Brick Furniture & Mattress Company, the HFA 2023 Retailer of the Year (stores with more than 50 employees), takes pandemic growth and expansion to another level. I have to give you the back
Strengthen Your Business While Preserving Family Harmony Compensation planning in a retail furniture business often feels more like an art
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Digital marketing gets most of the attention in traffic conversations, but furniture remains a category where physical experience matters. Customers
Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon,
Opening a second, third, or tenth location is a milestone worth celebrating, and also a marketing challenge that catches many
The competition for talent, from sales floor to delivery to leadership, keeps intensifying, and the retailers winning it are thinking beyond compensation. Join the Home
Turn social media engagement into in-store visits. In this webinar, discover how to create content that motivates customers to move from scrolling to shopping. Join
MEMBER-ONLY DISCUSSION: Human Resources Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
