Every retail furniture store has that one sales associate—charismatic, confident, and consistently at the top of the leaderboard. Their closing ratio is impressive, their product knowledge is unmatched, and customers often ask for them by name. Naturally, this top performer seems the perfect choice when it’s time to fill a
Most conversations about the future of eCommerce focus on the surface—better website design, faster checkout, and smoother user experiences. While
Upcoming Section 301 tariff decisions could have meaningful consequences for home furnishings retailers, shaping costs, sourcing, and competitiveness in the
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase
If You Replaced Your Delivery Tech Tomorrow, Would Your Customers Notice? It’s a question worth sitting with. If you swapped
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
MEMBER-ONLY DISCUSSION: Back-End Operations Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
