Are you a rotating door business? Let’s face it: It’s human nature to take the easier path, one with the sole purpose of closing a sale. But what if you could take that “one and done” customer and turn them into the coveted return customer? Better yet, a return customer
Creating a great customer experience is one of the most crucial steps to bringing in new customers and retaining your current ones. This blog will share customer experience tips to engage and turn them into repeat customers. Creating a great customer experience is one of the essential steps to bringing
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
Inventory management is the key to your cash flow and your store’s success. You spend more money on inventory than
HIGH POINT, N.C. (March 9, 2026) — The Home Furnishings Association (HFA) announced its High Point Market Seminar Series, delivering
The G.R.O.W. Sales Coaching Model Part 2 There is nothing more valuable to ANY business than its people. And yet,
In furniture retail, most sales are lost to the power of uncertainty, and this uncertainty often centers around affordability and
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
