More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons, it’s important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more
The Home Furnishings Association’s Government Relations Action Team recently convened in Washington, DC, for its 2026 DC Fly-In, bringing the
In a furniture retail operation, one of the biggest threats to customer trust is not always the product itself. It
There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is
A furniture eCommerce website needs to do more than display products. It should communicate scale, material, and quality without the
How AI is reshaping consumer behavior, redefining the modern retail journey The home goods shoppers no longer discover products the
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
