Sales Follow-Up

The furniture store manager demonstrates furniture to the buyers. A guy and a girl are listening with a good mood to the seller.
Lori Friedlander
The Art of Sales Follow-Up

Closing a sale isn’t always a single interaction. Even with a thorough qualification, matching needs, masterful objection handling, and creating a sense of urgency with a customer, we often still hear, “I need to think about it.” What you do after hearing that dreaded phrase is what makes or breaks

Sales Person talking to a couple in a furniture store. Created by Freepik.com
Lori Friedlander
The Art of Sales Follow-Up

Closing a sale isn’t always a single interaction. Even with a thorough qualification, matching needs, masterful objection handling, and creating a sense of urgency with a customer, we often still hear, “I need to think about it.” What you do after hearing that dreaded phrase is what makes or breaks

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