Closing a sale isn’t always a single interaction. Even with a thorough qualification, matching needs, masterful objection handling, and creating a sense of urgency with a customer, we often still hear, “I need to think about it.” What you do after hearing that dreaded phrase is what makes or breaks
Closing a sale isn’t always a single interaction. Even with a thorough qualification, matching needs, masterful objection handling, and creating a sense of urgency with a customer, we often still hear, “I need to think about it.” What you do after hearing that dreaded phrase is what makes or breaks
You already know this feeling: sales are strong, customers are walking in, and yet somehow your bank account tells a
There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is
The U.S. Supreme Court has struck down a significant portion of the administration’s previous tariff measures, marking an important moment
Inventory is your biggest asset, but also your biggest expense. Manicuring and curating your inventory assortment is the most important
In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
