And the even better answers behind them Selling furniture used to be so predictable: Plop down a few hundred bucks for a full-page newspaper ad or 30 seconds on the radio and TV and wait for the parking lot to fill up. Employees made a career out of working at
Turns out you can go home again. It just takes a lot of hard work to rebuild your family furniture store. Just ask Trevor McAllister. Looking back there were clues. No sirens or flashing blue lights, just subtle cues that maybe the retail furniture business wasn’t going to be so
The key is knowing what your customers want and need from you When you run a business like a furniture store, your job is to produce and sell value. It’s both as simple and as complicated as that. When I see businesses getting value wrong, I have a physical reaction
Your warehouse employees are only as mindful of safety as you are. Show them you’re serious. We all know that working in a furniture store’s warehouse can be dangerous. With rising demands from customers to have that sofa yesterday and the introduction of automation to warehousing operations, more pressure is
General knowledge of the Consumer Product Safety Commission (CPSC) probably comes from high-profile product recalls. Once you’ve read the story and breathed a sigh of relief that you don’t sell or make the recalled product, you’ll go about your business and never give the agency a second thought. As a
HFA Announces the 2026 Pillar Award Winners The Home Furnishings Association (HFA) is proud to announce the recipients of the
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
For business owners, change isn’t a seasonal disruption, it’s the daily reality. Customer traffic fluctuates, employee availability shifts, and unexpected
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
What Home Furnishings Retailers and Importers Need to Know The U.S. Consumer Product Safety Commission (CPSC) is moving forward with
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
