As operations managers in the furniture industry, we recognize that maintaining an efficient supply chain requires navigating a complex network of interlocking processes. From sourcing to fulfillment and everything in between, every aspect of our business needs to be managed precisely to stay competitive. In this blog post, we will
Finding ways to add to your bottom line can be a challenge for those who experience service and operational inefficiencies. Below are four simple best practices that may improve and streamline some of those challenges. 1. Employ sound repair services options Instead of returning a product, customers are most likely
Finding ways to add to your bottom line can be a challenge for those who experience operational inefficiencies. Four simple best practices that could improve and streamline some of those challenges and improve your operational efficiencies are outlined below. Employ sound Repair Service Options Instead of returning a product, customers
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
In the home furnishings industry, retailers and manufacturers are navigating a landscape defined by tightening margins, shifting consumer expectations, and
When the Home Furnishings Association named Room & Board the 2026 HFA Retailer of the Year (50+ Employees), it recognized
The Home Furnishings Association invites the industry to join us at High Point Market for a special celebration honoring the
You already know this feeling: sales are strong, customers are walking in, and yet somehow your bank account tells a
When the Home Furnishings Association named Stacie Bedford, Chief Creative Officer of Evans’ Heritage Home, the recipient of the 2026
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
