As operations managers in the furniture industry, we recognize that maintaining an efficient supply chain requires navigating a complex network of interlocking processes. From sourcing to fulfillment and everything in between, every aspect of our business needs to be managed precisely to stay competitive. In this blog post, we will
Finding ways to add to your bottom line can be a challenge for those who experience service and operational inefficiencies. Below are four simple best practices that may improve and streamline some of those challenges. 1. Employ sound repair services options Instead of returning a product, customers are most likely
Finding ways to add to your bottom line can be a challenge for those who experience operational inefficiencies. Four simple best practices that could improve and streamline some of those challenges and improve your operational efficiencies are outlined below. Employ sound Repair Service Options Instead of returning a product, customers
Brent Speer, Director of Customer Service with Service Technologies, Inc. understands how reverse logistics can cost you not only money but customers too. He will show you in this video how you keep your customers satisfied as well as money in your pocket. Service Technologies’ Service Hub software platform puts warranty
The home furnishings shopper no longer follows a simple path to purchase. Consumers often spend weeks researching before ever setting
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
“Every business owner has an exit strategy—even if they haven’t planned one.” For many private and family-owned businesses, daily operations
HFA proudly congratulates its CEO, Peter Theran, on being named one of The Home Furnishings 500 most influential people in
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center during Las Vegas Market, offering a dedicated
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
The competition for talent, from sales floor to delivery to leadership, keeps intensifying, and the retailers winning it are thinking beyond compensation. Join the Home
