Supply Chain

Supply chain crisis is HFA's priority
Tim Timmons
Supply chain crisis is HFA’s priority

The supply chain crisis is nothing new for furniture retailers – it’s been an unfortunate reality for our industry over the last several years, with many inefficiencies exacerbated by the effects of COVID-19. In several instances this year, President Biden has focused on the supply chain, either by Executive Order

HFA_Power in the numbers Influences supply chain challenges
Mark Schumacher
Power in the numbers Influences supply chain challenges

I’ve noticed an interesting shift in meetings we’ve had with key staff in Cabinet departments like Commerce and Transportation or with members of Congress. Before I get to that shift, you need to know that we have increased the frequency of the meetings with influencers intentionally. We have got to

Whitehouse image_HFA urges President Biden for supply chain crisis relief
Mark Schumacher
HFA urges President Biden for supply chain crisis relief

Throughout the supply chain crisis created by the COVID-19 pandemic, HFA’s Government Relations Action Team has been working diligently with our lobbyist in Washington to put forward all the concerns affecting every furniture retailer’s livelihood. The broken supply chain, with its systemic cost increases, is slowing the recovery of our

Overhead view of cargo container ship at night
Chris Andresen
HFA GRAT examines supply chain disruptions

The HFA Government Relations Action Team (GRAT) recently hosted Federal Maritime Commissioner Rebecca Dye during its regular meeting. Commissioner Dye is currently serving her fourth term and has been a Commissioner since 2002. She is leading the Federal Maritime Commission (FMC) effort, Fact-Finding 29, as they examine the supply chain

Reverse Logistics graphic
Riaz Husein
How to create a seamless returns process

More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons, it’s important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more

supply chain image
Riaz Husein
Lean or Six Sigma. Which one is right for you?

In the past few years, the terms Lean Manufacturing and Six Sigma have been tossed around as companies look for proven methodologies in improving operations and reducing expense. Both approaches have been widely adopted in many industries with impressive results. There are two challenges for a small business owner: first,

Man standing in front of a wall of cargo containers
Chris Andresen
Government-wide supply chain review ordered

On February 24th, President Biden signed an Executive Order (EO), creating a broad, government-wide supply chain review. One of the order’s main drivers is the semiconductor chip shortage, impacting the technology and automobile sectors. While that was an area of focus, the EO directs many federal agencies to review various

Omnichannel technology of online retail business.
Riaz Husein
How to create a truly omnichannel experience for your customers

Over the past few years, the emergence of the digital economy had already begun to change consumers’ expectations and buying habits. The COVID-19 pandemic has only accelerated the pace of change – placing more power and choice in consumers’ hands. Consumers are demanding – and smart retailers are providing –

Image of Delivery people setting up furniture
Riaz Husein
New Standards for Final Mile Delivery

Making a typical final mile home delivery in the COVID-19 era has changed for the foreseeable future. Many retailers have risen to the challenge and innovated quickly to provide options – driven by consumer preferences. Prior to the pandemic, the majority of deliveries made by full-line furniture retailers were a

Shipping Containers stacked on each other.
PartnerShip
Five Important Reasons You Should be Using a Freight Broker

Before we list the five important reasons why you should use a freight broker, let’s define what they do. A freight broker arranges freight shipping between a carrier and a shipper. In exchange, the broker receives a small commission for facilitating the transaction. Freight brokers add value and flexibility to your

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