In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
Your customers are similar to the furniture you deliver. Most will only need regular delivery procedures, but some may require extra care or attention. The latter case is why you should offer White Glove delivery services. White Glove delivery services include additional delivery benefits for your customers, from packaging removal
The Home Furnishings Association (HFA) is aware that many retailers have been following the recent news regarding Costco’s tariff lawsuit,
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
When Furniture Stops Moving, It’s Time to Rethink Your Floor Tariffs are driving costs up. The pandemic redecorating rush is
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
Building a Brand Shoppers Believe In: Authentic Storytelling Today’s furniture shoppers buy from brands they trust. In this live event and Q&A, industry leaders
