HFA’s newest Solution Partner, Metropolitan Warehouse & Delivery, has spent decades perfecting the art of moving furniture. What started as a commitment to helping retailers deliver products safely and on time in 1989 has grown into a full-service operation combining professional experience, technology, and care. Their mission is simple: to
Delivery
Global supply chains bring daily challenges Typical challenges faced by companies with global supply chains include a lack of transparency into their value chain, leading to uncertainty and delays in decision-making. Additionally, the reliance on manual communication through email and Excel spreadsheets contributes to an increased workload, potential for errors,
Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
Prepare for Shipping Disruptions In today’s interconnected business landscape, small businesses heavily rely on efficient and reliable shipping services to maintain their supply chains and meet customer demands. With the potential 2023 UPS strike looming, you must understand the implications and take proactive measures to safeguard your operations. In this
Changing patterns of consumer behavior means furniture retailers now, more than ever, need to focus on engaging more deeply with their customers to build loyalty, drive in-store and online traffic, and uncover a steady flow of sales and marketing opportunities. New research by Package AI investigates the role of engagement
Ziv Fass, Co-Founder & CEO of Package.AI explains how automating your customer engagement and fulfillment process will ensure your business is more efficient and able to drive more business.
Kyle Eastick, Director of Channel Sales for FreightClub, offers you some simple product packaging tips that will help minimize damaged and returned items and create a better customer experience.
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