Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New findings from Koalafi’s State of the Lease-to-Own Consumer Report show that when lease-to-own financing is available, visible, straightforward, and easy to understand, shoppers feel more confident in continuing their journey
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to attract customers, whether that’s through marketing, showrooms, or their digital platforms. However, driving foot traffic or website clicks is only the first step. Today, sustained success hinges not just on
In today’s competitive retail environment, managing operational costs is more than just a best practice—it’s a survival strategy. For furniture retailers, many overhead costs are visible and easy to track: rent, payroll, and inventory. But one area often escapes close scrutiny: credit card processing merchant fees. These merchant fees, quietly
Business owners understand that numbers wield immense power. However, leveraging these numbers to boost your bottom line is not always simple. For stores looking to amplify retail furniture sales, tracking and interpreting key performance indicators (KPIs) is a crucial first step. Retail furniture is fiercely competitive, with stores diligently analyzing
Synchrony Named HFA 2025 Partner of the Year In the retail home furnishings industry, partnerships that truly make a difference stand out. This year, the Home Furnishings Association (HFA) has proudly named Synchrony as the 2025 HFA Partner of the Year—a testament to their unwavering commitment to helping furniture retailers
In today’s crowded online marketplace, consumers are overwhelmed with choices. To stand out, furniture retailers must offer an eCommerce experience that gives consumers the engaging and intuitive journey they have come to expect. This means understanding your customer’s needs and making every step seamless and enjoyable, from discovery to browsing
With Black Friday and the holiday rush on the horizon, it’s the ideal time to make sure your financing options are set up to help customers confidently make big purchases. Many customers want to create a cozy, inviting home for family gatherings—whether upgrading to a new dining table or finding
Attracting and retaining customers is paramount to success in the retail furniture industry. Traditional financing models can be exclusionary; in fact, 30% of shoppers are overlooked by these options, leaving a significant portion of potential customers unable to access the furniture they need. These consumers are eager to spend but
Approximately 40% of the U.S. population has less-than-perfect credit1, with credit scores that range from 550-700 amid the broader FICO scale of 300-850. Although these everyday Americans typically have dependable and full-time income, they fail to meet the criteria of prime lenders. When a prime lender declines credit for these
Whatever regional economic situation you find yourself in, there is always an opportunity for improvement. It is important to have your finger on the pulse of your business and look for ways to maximize profitability and cash flow. If sales grow faster than in previous periods, cash flow will grow
Elevate customer experience and boost sales with strategic remerchandising techniques Remerchandising your sales floor after market isn’t just about rearranging
As eCommerce grows, online merchandising has become a key element in driving both customer engagement and sales. Far more than
Longevity is one of the most defining shifts of our time. Americans are living longer, healthier lives than ever before,
Most retailers understand the fundamentals of visual merchandising. They know how to build a vignette, create a focal point, and
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
