Operations & Warehousing

Image of Delivery people setting up furniture
Riaz Husein
New Standards for Final Mile Delivery

Making a typical final mile home delivery in the COVID-19 era has changed for the foreseeable future. Many retailers have risen to the challenge and innovated quickly to provide options – driven by consumer preferences. Prior to the pandemic, the majority of deliveries made by full-line furniture retailers were a

Reverse Logistics: How to Create a Seamless Returns Process
Riaz Husein
Reverse Logistics: How to Create a Seamless Returns Process

More Sales = More Returns As retailers gear up for peak holiday season sales, it is important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more online shopping, the rate of

Robert Bell
Profit Chain saves retailers money on all aspects of logistics

Furniture retailers are enjoying a spike in sales since they reopened stores last summer. But there’s a price for that success: Those record sales are exposing weaknesses on many businesses’ supply chain and logistics operations. Specifically, retailers are seeing room for improvement with their inventory management, distribution and warehousing, and

Wrecking ball striking an egg
David McMahon
Build your company to last

One hundred years ago marked the start of the Roaring Twenties. This decade saw the U.S. economy expand by 40 percent, fueled by consumers purchasing high-ticket items for the first time. Automobiles, appliances, and furniture were bought en masse and on installment. This was also the founding year of the

Business people running to finish, crossing red line. Isolated on white background.
David McMahon
Business Planning Now to Finish the Year Strong

In that final mile, I was smiling. The crowd had delivered a thunderous roar for the past 25.2 miles. Officially, the Boston Marathon begins in Hopkinton, Mass., but the journey starts long before that. In that final mile, I reflected on where I came from. I thought about all it

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