Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
The home furnishings industry is known for its diverse product range, intricate supply chains, and fluctuating consumer demands. Due to these unique challenges, Electronic Data Interchange (EDI) and Software as a Service (SaaS) solutions have emerged as useful technological tools and strategic enablers that can optimize the flow of goods,
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re the gladiators in the arena, bringing in the revenue that fuels growth. But, lurking behind the scenes is an unsung cohort critical to every organization’s sustained success—the back-end operations team.
After a stellar 2023 Holiday Season, most consumer analysts have been cheering the strong retail sales data spurred by manageable inflation and high employment levels. However, home furnishings and building materials saw weaker sales than other sectors, driven by slowing housing growth and stagnant home resale rates. According to the
In the competitive landscape of home furnishings retail, every advantage counts. From staying on top of trends to managing inventory effectively, retailers constantly seek ways to optimize their operations and boost profitability. One often-overlooked but highly effective strategy is joining a buying group, also known as a group purchasing organization
“We need robust demand planning” is a phrase I hear from almost every client. Demand planning accurately forecasts customer purchases, essential to any business that buys/builds goods. At a basic level, the definition of demand planning and its crucialness to business are self-explanatory. However, successfully implementing demand planning responsive to
As operations managers in the furniture industry, we recognize that maintaining an efficient supply chain requires navigating a complex network of interlocking processes. From sourcing to fulfillment and everything in between, every aspect of our business needs to be managed precisely to stay competitive. In this blog post, we will
When you think about optimizing your shipping operations, the freight you receive from manufacturers and vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right understanding, it can be easy
When it comes to supply chain management and organizing the flow of goods – including purchasing, inventory, transportation, warehousing, forecasting, and delivery – there are many moving parts and plenty of room for error. In fact, mistakes in supply chain management can have a significant impact on a business’s bottom
Has your social media presence become stale? Are you looking for new ways to engage your audience? Social media platforms
Effective employee management is essential for any business, as managing employees effectively can lead to better productivity, higher job satisfaction,
In today’s fast-paced digital landscape, the success of a retail furniture business hinges on a well-structured and effective digital marketing
As of 2024, content marketing strategies have evolved significantly, shaped by technological advancements and changing audience behaviors. Here are the
As business owners and managers, we understand the importance of consistently driving excellence within our organizations. After all, our success
Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for
Empower Your Delivery Team For Customer Excellence Learn to exceed customer expectations and safeguard your brand’s reputation by mastering the delivery process. Discover best practices
