Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery experiences, whether buying a sofa, a refrigerator, or a mattress. For retailers, the challenge is meeting these expectations and managing the costs, legal risks, and operational complexities that come with
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
In 2025, the Home Furnishings Association continued to be a unified voice for furniture retailers, advocating for policies that protect
I’ve been in the furniture business for over 20 years, and I’ve witnessed every marketing trend, from loud holiday ads
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
Elevate customer experience and boost sales with strategic remerchandising techniques Remerchandising your sales floor after market isn’t just about rearranging
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
