According to Forbes, the rapid rise of eCommerce will see just over 20% of retail purchases take place online in 2023. The rise of eCommerce has transformed the face of retail and ushered in an era of digital transformation in the furniture sector. It has also increased the amount of
Consumer expectations have changed dramatically in recent years. While basics like the quality of service, product, and pricing were always essential, customers today use much broader benchmarks to measure their overall shopping experience. They now demand an ‘Amazon experience’ every time they shop, impacting all retailers, brick and mortar and
Artificial intelligence (AI) has become pervasive, revolutionizing various industries with its far-reaching and diverse applications. From retail to healthcare, AI has brought about tectonic shifts in business, leading to unprecedented transformations for companies and their end consumers. Its impact is felt across the board, leaving virtually no industry untouched. In
The pace of change experienced in the furniture retail sector over the past few years has been unprecedented, driven by shifting consumer behavior and spending patterns. This has seen rates of customer loyalty decline, with consumers more empowered, flexible, and diverse when it comes to where and how they shop.
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the
Your Website Isn’t Dead—But It’s Not Where Growth Happens Anymore Let’s start with an uncomfortable truth: you’ve probably spent years
November 20, 2026 – Carmichael, CA – The Home Furnishings Association (HFA) is excited to announce its 2026 Slate of
On December 10, the U.S. Department of Justice (DOJ) submitted a key response in the Court of International Trade (CIT)
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
Building a Brand Shoppers Believe In: Authentic Storytelling Today’s furniture shoppers buy from brands they trust. In this live event and Q&A, industry leaders
