In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the retailer absorbs the cost of returns or repairs, and brand loyalty takes a hit. The truth is, reducing delivery damages and returns isn’t only about what happens in the truck.
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center (RRC) during the Las Vegas Market, offering
Furniture is more than just an accessory; it is a fundamental aspect of interior design and functionality in residential and
Family businesses form the backbone of the home furnishings industry. Stepping into a leadership role within such an enterprise brings
How AI is reshaping consumer behavior, redefining the modern retail journey The home goods shoppers no longer discover products the
The Home Furnishings Association’s Government Relations Action Team recently convened in Washington, DC, for its 2026 DC Fly-In, bringing the
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
MEMBER-ONLY DISCUSSION: Driving Traffic Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
MEMBER-ONLY DISCUSSION: Family Business Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
