In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction, brand reputation, and risk management. Retailers face a critical decision: operate their own delivery fleet (in-house) or partner with third-party providers. While each approach offers advantages, third-party delivery teams provide
HFA member City Furniture became the first furniture retailer in the U.S. to announce the pre-order of five all-electric Tesla semi trucks, marking the next step in the company’s innovative “green” approach to all facets of its business. “We expect all-electric trucks to change the playing field in the years
As we turn the page toward 2026, California employers, including home furnishings retailers, are once again preparing for a fresh
Access to credit plays a crucial role in the home furnishings retail industry, empowering millions of American families to make
In 2025, the Home Furnishings Association continued to be a unified voice for furniture retailers, advocating for policies that protect
Furniture is deeply personal. Every day, we meet customers who are excited about finding the right piece, yet also understandably
What Smart Retailers Are Doing About It Consumers across the country are suing retailers over ADA website accessibility. Avoid becoming
The Right Way to Use AI in Retail Marketing (and What to Avoid) Artificial intelligence is rapidly reshaping marketing and its impact on retail
Building a Brand Shoppers Believe In: Authentic Storytelling Today’s furniture shoppers buy from brands they trust. In this live event and Q&A, industry leaders
