In retail today, delivery operations are not just a logistical necessity — they are a front-line component of customer satisfaction, brand reputation, and risk management. Retailers face a critical decision: operate their own delivery fleet (in-house) or partner with third-party providers. While each approach offers advantages, third-party delivery teams provide
HFA member City Furniture became the first furniture retailer in the U.S. to announce the pre-order of five all-electric Tesla semi trucks, marking the next step in the company’s innovative “green” approach to all facets of its business. “We expect all-electric trucks to change the playing field in the years
In a price-driven retail environment, it’s easy to assume customers won’t spend beyond the lowest advertised price. In furniture retail,
What Home Furnishings Retailers and Importers Need to Know The U.S. Consumer Product Safety Commission (CPSC) is moving forward with
Ever wonder why so many shoppers visit your website, browse sofas or mattresses, and then leave without making a purchase?
I’ve been in the furniture business for over 20 years, and I’ve witnessed every marketing trend, from loud holiday ads
As the policy landscape around tariffs continues to evolve, the Home Furnishings Association is closely monitoring developments that may affect
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
