Employee retention is a critical challenge for home furnishings retailers. You rely on the skills and knowledge of your employees to provide quality customer service, maintain strong relationships with suppliers, and stay on top of industry trends. However, high turnover rates can disrupt operations, lead to declining customer satisfaction, and
The G.R.O.W. Sales Coaching Model Part 1 In speaking with hundreds of furniture retailers over the last two years, I
Walk into most furniture or mattress stores, and you’ll see beautiful merchandising, strong sales teams, and aggressive promotional signage. But
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
When the Home Furnishings Association named Room & Board the 2026 HFA Retailer of the Year (50+ Employees), it recognized
Joining an established furniture retail sales team can feel daunting for a new associate. Walking into a showroom with seasoned
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
