Employee Development

colleagues having a meeting sitting at a white table.
Home Furnishings Association
How Retail Leaders Can Improve Their Communication Skills

The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products. And the glue that holds it all together? Communication. Whether you’re the owner of a family-run store, a sales manager overseeing a large showroom, or a warehouse lead managing operations, your

Multiple sets of hands all painted together to make a red heart
Rene Johnston
Retaining Employees is Knowing What They Truly Value

Hiring managers, human resources professionals, or retail owners will all tell you that retaining employees is difficult. Managing people in the current labor market is challenging in ways we haven’t encountered before. Nearly 85% of workers planned to leave their jobs in 2024. Baby boomers are retiring faster than they

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