The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products. And the glue that holds it all together? Communication. Whether you’re the owner of a family-run store, a sales manager overseeing a large showroom, or a warehouse lead managing operations, your
Hiring managers, human resources professionals, or retail owners will all tell you that retaining employees is difficult. Managing people in the current labor market is challenging in ways we haven’t encountered before. Nearly 85% of workers planned to leave their jobs in 2024. Baby boomers are retiring faster than they
The retail customer experience is the shopper’s overall impression of your store and is not just about selling products. It’s
Defining Roles, Purpose, and a Path to Leadership Bringing a son, daughter, or younger family member into your retail furniture
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the
Personalization has moved from a nice addition to a core expectation in modern retail. Customers want brands to understand their
Shaping the Customer Experience with Consumer Study Data Step into the shoes of today’s furniture shopper and discover what truly shapes their in-store experience.
Immersive Retail: Inspiring Customers with 3D, AR & VR Today’s most successful furniture retailers aren’t replacing personal service with technology, they’re using it to
