How Strong Leadership Drives Performance, Culture, and Consistency Traffic patterns fluctuate, customer expectations continue to evolve, and competition remains strong in retail today. While marketing strategies and product assortments play an important role, long-term profitability is driven by one consistent factor: effective sales management. Sales management is not simply about
The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products. And the glue that holds it all together? Communication. Whether you’re the owner of a family-run store, a sales manager overseeing a large showroom, or a warehouse lead managing operations, your
Hiring managers, human resources professionals, or retail owners will all tell you that retaining employees is difficult. Managing people in the current labor market is challenging in ways we haven’t encountered before. Nearly 85% of workers planned to leave their jobs in 2024. Baby boomers are retiring faster than they
Effective April 6, 2026, the Trump Administration has modified the existing Section 232 tariffs on steel, aluminum, and copper products
The G.R.O.W. Sales Coaching Model Part 2 There is nothing more valuable to ANY business than its people. And yet,
Many home furnishings retailers are closely watching the possibility of tariff refunds following recent court rulings on IEEPA tariffs. For
In the home furnishings industry, retailers and manufacturers are navigating a landscape defined by tightening margins, shifting consumer expectations, and
Inventory management is the key to your cash flow and your store’s success. You spend more money on inventory than
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
