How Strong Leadership Drives Performance, Culture, and Consistency Traffic patterns fluctuate, customer expectations continue to evolve, and competition remains strong in retail today. While marketing strategies and product assortments play an important role, long-term profitability is driven by one consistent factor: effective sales management. Sales management is not simply about
The success of your business often hinges on the people working the floor, managing deliveries, handling customers, and selling products. And the glue that holds it all together? Communication. Whether you’re the owner of a family-run store, a sales manager overseeing a large showroom, or a warehouse lead managing operations, your
Hiring managers, human resources professionals, or retail owners will all tell you that retaining employees is difficult. Managing people in the current labor market is challenging in ways we haven’t encountered before. Nearly 85% of workers planned to leave their jobs in 2024. Baby boomers are retiring faster than they
Most furniture store owners spend decades building their businesses, cultivating vendor relationships, earning lenders’ trust, and developing a loyal customer
Finding and retaining quality employees continues to be one of the most significant challenges facing organizations today. Hiring managers, HR
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
Furniture merchants spend heavily to bring shoppers into stores and onto their websites. They invest in search, promotions, social media,
What if the biggest threat to revenue isn’t the customer who walks away? What if it’s the customer who stays?
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
