For small and mid-sized furniture retailers in the U.S., the old rule “buy deep to get a better price” has become a risky habit. Demand is uneven, freight and labor swing, and every extra week a piece sits in the back room is cash you can’t use on faster-moving items.
The furniture retail industry is evolving rapidly, driven by changing consumer preferences, digital transformation, and global economic factors. While large retailers have the resources to adapt, small and medium-sized furniture retailers face unique challenges in staying competitive. To remain viable, they must adapt to these shifts, ensuring they meet customer
Online shopping is far from perfect. Customers frequently encounter frustrations that can lead to abandoned carts, negative experiences, and lost business for retailers. Understanding and addressing these pain points effectively is crucial for businesses aiming to stay competitive. Here, we explore consumers’ three key eCommerce frustrations when shopping online and
Retailer-focused education will explore AI, marketing, operations, customer experience, tariffs, and business growth The Home Furnishings Association (HFA) will present
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit
Family businesses form the backbone of the home furnishings industry. Stepping into a leadership role within such an enterprise brings
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
