Sometimes those extra years play havoc with your retail succession planning Recently the Centers for Disease Control and Prevention produced a paper called “Death in the United States.” While this might seem to be a morbidly unusual article for the Home Furnishings Association, please bear with me because the data
There’s nothing more amazing than the endless incidents of mind-bending screw-ups by otherwise successful businesses. Every employee has stories, ranging from miscalculations and costly errors of judgment to downright avoidable mistakes [Smith Village employees are rewarded with keys to store] It doesn’t seem to be getting any better. Years ago,
In Sales, A+B=R There’s a simple sales formula that goes like this: When A or B go up, so does R. Conversely, when A or B goes down, R drops as well. In this case R stands for Results. Everyone wants to see better results, but to get better results,
There’s a reason customers show up at your store. They want something they can’t get from their phone. Exceptional Customer Service. Remember last year when Ralph Lauren announced it was closing its flagship Polo store in New York City as part of a drive to gain footing in a rapidly changing retail world?
None of our business? Smart retailers know their customers. Traditionally, that knowledge was gained through personal interactions. If a shopper made several purchases over the years, the store owner learned her style, color preferences, and the prices she could afford. Maybe he recorded this information in a notebook or file,
A positive company culture may be more important than you may think By all accounts, Paul Coconis was an astute businessman quick to spot an opportunity and turn it into dollars. While other furniture retailers came and left, Coconis and Furniture Discount House carved out a niche selling furniture in
Decision-making is a daily responsibility when you are an owner or manager in a home furnishings business. However, not all
Home furnishings retailers must leverage multiple online platforms to effectively reach and engage their target audience. With consumers turning to
Harnessing the Power of AI and Transforming Your SEO, Marketing Strategies, and Retail Advertising In the rapidly evolving world of
Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery
Independent retailers have always faced complexity. From managing vendor relationships to tracking inventory and delivering a consistent customer experience, the
Smart Buying Strategies for Better Inventory Decisions Making the right inventory decisions can be the difference between record sales and costly overstocks. This session
Smarter Media Strategies for Furniture Retailers In today’s crowded advertising landscape, every dollar counts—and standing out has never been harder. Are your media channels truly
Retail SEO is evolving fast. With AI-driven search and Answer Engine Optimization (AEO) reshaping how consumers discover products, retailers must
Retailer-to-Retailer Roundtable: Back-End Operations Exclusive for HFA Members Looking for a place to connect with like-minded retailers, share challenges, and
