Customer loyalty is a big deal since it affects your business growth rate, sales numbers, and much more. Furniture retailers are constantly looking for ways to increase customer loyalty. Many do this through rewards programs, financing options, discounts or sales, and great customer service. While these common methods can help,
In the modern furniture market, sustainability is rapidly becoming a priority for consumers and retailers alike. As customers purchase new furniture, a key concern arises: how to dispose of the old furniture. This question often affects purchasing decisions and can influence the overall customer experience. By offering sustainable furniture removal
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center during Las Vegas Market, offering a dedicated
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
Running a family business comes with a unique mix of opportunities and challenges. You’re not just making business decisions— you’re
Successful retail businesses understand a powerful, enduring truth: people are the heart of long-term growth. Preparing tomorrow’s leaders isn’t just
Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
