HFA

Jesus Capo-chairman of the board_HFA
Mark Schumacher
Jesús Capó – Outgoing HFA Chairman of the Board

I am not big on gold watches or plaques. While they are historical ways to thank people for their dedication and service, I find that too often, a watch ends up in a drawer and forgotten, and the plaque languishes dustily on a shelf. To me, there is power in

HFA GRAT Blog_CPSC proposal on tip-over safety
Chris Andresen
CPSC proposal on tip-over safety

On January 19th, the Consumer Product Safety Commission (CPSC) voted unanimously, 4-0, to advance its Notice of Proposed Rulemaking (NPR) on a mandatory safety standard for Clothing Storage Unit tip-overs. The text in the CPSC proposal was initially published in July 2021, but the Commission did not receive a staff

The 3-10 Approach to eComm_HFA-CEO
Mark Schumacher
The 3-10 Approach to eCommerce 

Recently, we held a webinar relating to optimizing eComm, and it was a perfect example of the need for what I call the 3-10 approach. Just looking at eCommerce alone, there are so many aspects of it that you need to get right to be successful. How are you tracking

New Year Continuing Legislative Issues_HFA GRAT-BLOG
Chris Andresen
New Year, Continuing Legislative Issues

Build Back Better Congressional Democrats and the White House spent the last several months of 2021 working to enact President Biden’s signature legislative priority, the Build Back Better Act. This proposed legislative piece is key to advancing the Administration’s economic recovery agenda. The House passed its version before Thanksgiving in

Be the Game-Changer_HFA-CEO Blog
Mark Schumacher
HFA Advocacy It’s a Game-Changer – Can you hear us now?

When I look at 2021 through the lens of advocacy, I must tell you that it was a game-changer for our industry and the home furnishings association. That’s something I say on many different levels. First, the sheer volume of issues we weighed in on, the positions we presented, and

30k feet-lesson in customer service2
Jonathan Schulman
From 30,000 feet – a lesson in extraordinary service

I’ll spare you the run-up to how we wound up in Switzerland over the Thanksgiving holiday. Still, my family and I traded in a night of indigestion and a Black Friday hangover for a hop over the pond to do some skiing and see some friends that live in Basel.

HFA_Partner-ProtectALL
ProtectALL
ProtectALL Makes Furniture Warranty Coverage Easier For You

ProtectALL is happy to be an HFA Solution Partner and offer HFA members and their customers a wide range of furniture warranty coverage plans. ProtectALL was founded in 1988 as a specialty bedding sheet producer and has evolved into a leader and innovator in the bedding and product protection plan

HFA_CEO_Blog_Working on Your Behalf
Mark Schumacher
HFA working on your behalf

These are unprecedented times for everyone, and specifically our industry. The customer journey is a bumpy one, thanks to COVID, and it will be quite a while before it smooths out. We have been asked by HFA members, small and large, how the association can directly speak to customers to

Bipartisan infrastructure investment package is positive for retailers_HFA-GRAT
Chris Andresen
Bipartisan infrastructure investment package is positive for retailers

August is not a typically busy month for federal policymakers. However, this August has laid the groundwork for potentially significant and generational legislative victories for President Biden and congressional Democrats. Just this week, the Senate passed a bipartisan $1.2 trillion infrastructure investment package in a strong vote of 69-30. Following

blocks reading safe workplace
Chris Andresen
Protection from COVID-19 in the workplace

The Occupational Safety and Health Administration (OSHA) at the Department of Labor recently released its long-anticipated Emergency Temporary Standard (ETS) on ‘Mitigating and Preventing the Spread of COVID-19 in the Workplace.’ Labor Secretary Marty Walsh led this effort while President Biden’s nominee for OSHA Administrator, Doug Parker, is still working

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