In an era where businesses are no longer solely judged by their bottom line, corporate social responsibility (CSR) has become a critical aspect of modern commerce. For home furnishings businesses, having a CSR program is an ethical imperative and a strategic choice that can engage employees, attract customers, and benefit
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New
The start of the new year brings important updates on trade policy that directly affect the home furnishings industry. As
Many retail buying journeys begin online through research, browsing, comparison, or early product discovery. Shoppers expect digital guidance before they
The Customer Journey is No Longer Linear Picture this scenario: A customer sees your sectional sofa on Instagram. She clicks
Inventory management plays a big role in customer satisfaction. Inventory management should be designed to monitor product availability, but thanks
Coaching That Closes: How to Develop High-Performing Sales Associates Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail
Selling Like a “Million-Dollar Writer” What separates a good sales associate from a true million-dollar writer? It’s not luck, and it’s not just traffic.
MEMBER-ONLY DISCUSSION: Sales Management Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business
Great sales teams aren’t built by chance, they’re coached with intention. In today’s furniture retail environment, sales leaders must strike
